App Support
Thank you for choosing Pritialab! We are here to ensure you have the absolute best experience comparison shopping.
Common Issues
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Ads not loading on Pritialab?
1 / 5
Step-by-step Solution
- Check your internet connection (Wi-Fi or cellular).
- Clear cache in settings or restart the app.
- Temporarily disable any active ad blockers.
2 / 5
Search results empty or missing products?
2 / 5
Step-by-step Solution
- Broaden your keywords (use generic terms).
- Double-check your spelling.
- Try scanning the barcode directly.
- Note: rare items might not be indexed.
3 / 5
Barcode scanner won't scan?
3 / 5
Step-by-step Solution
- Grant camera permission to Pritialab in Settings.
- Ensure the barcode is well-lit and not blurry.
- Align the line across the barcode middle.
- Search by the barcode number manually if needed.
4 / 5
Real-time prices not updating?
4 / 5
Step-by-step Solution
- Pull down the page to force-refresh search results.
- Confirm your internet connection is stable.
- Check if the store's site is down for maintenance.
5 / 5
How to save favorite items?
5 / 5
Step-by-step Solution
- Tap the heart/bookmark icon on any search result.
- View all saved items in the 'Favorites' tab.
- Tap the heart icon again to remove it.
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Contact Us
If you have any questions, feedback, or need technical assistance, please don't hesitate to reach out directly to our support and development team.
Email us at: Pritialab+Inquiry@gmail.com